privacy policy

1.1. This data protection policy describes how neoom international gmbh (hereinafter referred to as "neoom"), registered in the commercial register of the Linz Regional Court under FN 421620 f, with its registered office in Freistadt and its business address at Galgenau 51, 4240 Freistadt, Austria, processes the personal data collected in the course of fulfilling the contract and using the website.

1.2. neoom treats the data entrusted to us confidentially and handles it responsibly. We observe the applicable legal provisions on the protection, lawful handling and confidentiality of personal data, as well as on data security. This notice informs about the type, scope and purpose of data collection.

1.3. Personal data is any information relating to an identified or identifiable individual. This includes, for example, your name, your e-mail address and your IP address.

2.1. neoom collects data within the scope of the provision of contractual services as well as within the scope of the use of the website in different ways:

2.1.1. The data is collected via disclosure by the contracting party.

2.1.2. Furthermore, data is collected by the  neoom CONNECT software. A separate data protection statement has been created for the  neoom CONNECT software, which applies in addition to this data protection statement. This can be found at: https://neoom.com/privacy-connect.

2.1.3. When you access our website, data is collected directly through voluntary input and transmission (e.g. through forms) and automatically (e.g. through cookies).

3.1. The data that neoom collects via input/notification in the context of contract initiation and/or contract fulfilment by the (potential) contract partner can be the following data:

• First name
• Surname
• Company registration number
• Address
• E-mail address
• Telephone number
• Customer number
• Contract data

The data provided will be processed for the following purposes:

3.1.1. Contract initiation and fulfilment: In order to be able to fulfil our obligations to our contractual partners and/or their end customers to their complete satisfaction, we require the data (Art 6 Para 1 lit b DSGVO).

3.1.2. Fulfilment of a legal obligation: Processing of the data may be necessary for the purpose of fulfilling various legal obligations arising, for example, from the Austrian Federal Tax Code (BAO) (Art. 6 para. 1 lit c DSGVO).

3.1.3. Consent: If consent has been given to process the data, processing is carried out in accordance with the purposes set out in the declaration of consent and to the extent agreed therein (Art 6 para 1 lit a DSGVO).

3.2. We use cookies for various purposes. All information on this can be found in our cookie policy at: https://neoom.com/cookies. In addition, the following data in particular is collected during a visit to the website:

• IP-Address
• Date and time of access
• Name and URL of the file accessed
• Referrer-URL
• browser and operating system and the name of the access provider

The data provided will be processed for the following purposes:

3.2.1. Protection of legitimate interests: The data is processed in order to be able to guarantee the error-free functioning of our website as well as to be able to prevent misuse and, if necessary, to prosecute it. The storage, processing and use of this data is therefore based on our legitimate interest in the technically functioning operation of the website and the prevention of misuse and prosecution pursuant to Art 6 para 1 lit f DSGVO.

3.2.2. Consent: If consent has been given to process the data, e.g. to send direct marketing via electronic messages (§ 174 TKG), processing is carried out in accordance with the purposes and to the extent agreed in the declaration of consent (Art 6 para 1 lit a DSGVO).

3.3. If you use our contact or support form on the website at https://neoom.com/, the information from the enquiry form, including the contact data provided there, will be stored for the purpose of processing the enquiry. The entry of the data is voluntary and is carried out by us in the context of the fulfilment of (pre-)contractual obligations as well as our legitimate interest in maintaining our business relationship with you.

3.4. Social-Media-Plugins

3.4.1. neeom has integrated plugins from the social networks Facebook and LinkedIn.

3.4.2. The competent service provider in the EU is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, or LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

3.4.3. You can recognise these plugins by the respective social media logo or the "Like" button. When you visit our pages, the plugins only become active when you click on them. This prevents these plugins from transmitting data in advance.

3.4.4. When you click on a plugin, a direct connection is established between your browser and the server of the respective social media provider. The social media provider thereby receives the information that you have visited our site with your IP address. If you are logged in to the social media site with your browser, the social media site can assign your visit to our website to your profile.

3.4.5. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account.

3.4.6. We would like to point out that we have no knowledge of the content of the transmitted data or its use by Facebook or LinkedIn. In order to prevent Facebook or LinkedIn from receiving information about your visit to our website, you must log out of Facebook or LinkedIn before your visit.

3.4.7. or more information on the terms of use and data protection, please refer to facebook's privacy policy at https://www.facebook.com/about/privacy.

4.1. The data provided by you will only be passed on or transmitted to third parties if this is necessary for the purpose of processing the contract or for invoicing purposes.

4.2. For the purposes mentioned under point 2, we will transfer your personal data in particular to the following recipients:

• IT service providers used by us as mere processors;
• Contractors;
• Tax advisors and auditors;
• Legal representatives;
• Courts;
• Competent administrative authorities;
• Collection agencies;
• Insurance companies.

4.3. Personal data shall only be transferred to third countries in the EU or the EEA if an adequacy decision has been taken by the European Commission for these countries, if suitable guarantees for the protection of personal data have been provided by concluding a legally binding document or if you have given your explicit consent for individual cases as defined in Art. 49 lzt a DSGVO.

5.1. Storage period of personal data for contract initiation and contract execution: We store your personal data only as long as they are necessary for the fulfilment of our obligations towards you. The data necessary for the fulfilment of accounting obligations (§§ 190, 212 UGB) and tax law requirements (§ 132 BAO) are stored for seven years in any case. In addition, in individual cases, data is stored for a longer period until the end of the business relationship or a legal dispute or until the expiry of the warranty and guarantee periods as well as the limitation periods in the event of the assertion of claims for damages or insofar as this is necessary for the assertion of copyright claims.

5.2. Storage period of personal data in connection with the use of the website: We store the data from your enquiries for a period of 3 (three) years in order to be able to respond to any queries. The data mentioned under point 2.2 will be stored for a maximum period of 5 years. For cookies, we refer to the cookie policy on our website at: https://neoom.com/cookies.

6.1. The personal data collected in accordance with point 2 of this data protection declaration will be protected by neoom to the best possible extent against unauthorised access, unauthorised use or publication by third parties.

6.2. The storage of the personal data collected in accordance with point 2 of this data protection declaration takes place on a server of Microsoft Ireland Operations Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland (hereinafter referred to as "Microsoft") in the European Union. neoom refers in this context to the Terms and Certifications of Microsoft in the currently valid version, available at https://azure.microsoft.com/de-de/support/legal/.

7.1. You have the right to receive information in a clear, transparent and easily understandable way about how we process personal data and about your rights as a data subject (Art. 12 et seq. GDPR).):

7.2. You therefore have the right to request information about the personal data we process about you. In addition, you have the right to have incorrect data corrected and your personal data deleted (right to be forgotten). You may also revoke your consent to the processing of personal data with effect for the future if the processing is based on your consent. You also have the right to restrict processing, to receive the data you have provided in a structured, common and machine-readable format (data portability) and the right to object.

7.3. In order for us to be able to process your request regarding your above-mentioned rights, please send the request directly to us, e.g. by post or e-mail:

neoom international gmbh

Galgenau 51

4240 Freistadt

Austria

mail: privacy@neoom.com

7.4. You also have the right to file a complaint with the supervisory authority. In Austria, this is the data protection authority, Barichgasse 40-42, 1030 Vienna.