Privacy policy neoom group gmbh

Preamble
1. This data protection declaration describes how neoom group gmbh (hereinafter referred to as "neoom"), registered in the commercial register of the Linz Regional Court under FN 421620 f, with its registered office in Freistadt and its business address at Industriestraße 6, 4240 Freistadt, Austria, processes the personal data collected in the course of contract performance and use of the website. This privacy policy applies to all contractual partners of neoom.
2. We, neoom, treat the data entrusted to us confidentially and handle it responsibly. We observe the applicable legal provisions on the protection, lawful handling and confidentiality of personal data, as well as on data security. This notice provides information on the type, scope and purpose of data collection.
3. Only personal data that is required for the implementation and processing of our offered services and contractual obligations or that has been voluntarily provided to us will be processed.
4. Personal data is any information relating to an identified or identifiable individual. An identifiable person is a natural person who can be identified by means of an identifier such as a name, an address, an e-mail address, a telephone number, etc. The identifiable person is defined as a person who can be identified by means of an identifier such as a name, an address, an e-mail address, a telephone number etc.
Collection of the data
1. neoom collects data in various ways within the framework of the provision of contractual services as well as within the framework of the use of the website:
  1. The data is recorded via disclosure by the contractual partner.
  2. Furthermore, data is collected by the NTUITY software. A separate data protection declaration has been created for the NTUITY software, which applies in addition to this data protection declaration. This can be found at: https://ntuity.io/.
  3. When you access our website, data is collected directly through voluntary input and transmission (e.g. through forms) and automatically (e.g. through cookies). Further information on data collection on our website can be found under point 2.2.2 as well as under points 7. to 11. of this data protection declaration.
2. The data that neoom collects via input/notification by the contractual partner can be the following data:
  1. Input/disclosure in the context of contract initiation and/or contract performance:
    1. First name
    2. Last name
    3. Company register number
    4. Address
    5. E-mail address
    6. Telephone number
    7. Customer number
    8. Contract data
3. In addition to the data collection listed under points 7 to 11, the following data in particular is collected when you visit the website:
  1. IP address
  2. Date and time of access
  3. Name and URL of the retrieved file
  4. Referrer URL
  5. Browser and operating system as well as the name of the access provider
4. The list is exemplary. Not all of the listed data is recorded in all cases.
Purposes and legal bases of the processing
1. The data specified under point 2.2.1 are processed for the following purposes:
  1. Contract initiation and fulfilment: In order to be able to fulfil our obligations towards our contractual partners and/or their end customers to their complete satisfaction, we require the data (Art 6 para 1 lit b) DSGVO).
  2. Fulfilment of a legal obligation: Processing of the data may be necessary for the purpose of fulfilling various legal obligations resulting, for example, from the Austrian Federal Tax Code (BAO) (Art 6 (1) (c) DSGVO).
  3. Consent: If consent to the processing of data has been given, processing is carried out in accordance with the purposes set out in the declaration of consent and to the extent agreed therein (Art 6 para 1 lit a) DSGVO).
2. The data specified in point 2.2.2 are processed for the following purposes:
  1. Safeguarding legitimate interests: The collection of data when calling up the website serves to ensure a smooth connection and comfortable use of our website and is based on the legitimate interest of the smooth operation of the website (Art 6 para 1 lit f) DSGVO).
  2. Safeguarding legitimate interests: We have a legitimate interest in advertising our range of services - in particular in the form of newsletters (Art 6 para 1 lit f) DSGVO).
  3. Consent: If consent to the processing of data has been given, processing is carried out in accordance with the purposes set out in the declaration of consent and to the extent agreed therein (Art 6 para 1 lit a) DSGVO).
3. The list is exemplary. Not all processing purposes mentioned are fulfilled in all cases.
Transmission of your personal data
1. Subject to the data collection and the purposes and recipients of transmission listed under points 8 to 11, the data you provide will only be passed on or transmitted by us to third parties if this is necessary for the purpose of processing the contract or for invoicing purposes.
2. For the purposes mentioned under point 2, we will transfer your personal data in particular to the following recipients:
  1. IT service providers we use;
  2. Contractual partner;
  3. Tax advisor and auditor;
  4. Legal representative;
  5. Courts;
  6. Competent administrative authorities;
  7. Collection agency;
  8. Insurances.
3. The transfer of personal data will only take place to third countries in the EU or the EEA area, provided that an adequacy decision has been taken by the European Commission for these countries or appropriate guarantees for the protection of personal data have been provided by concluding a legally binding document.
Storage period
1. The personal data will be stored and retained by neoom only for as long as reasonably considered necessary by us to achieve the purposes set out in section 3 and as permitted by applicable law.
2. Storage period of personal data when initiating and executing a contract: We store personal data in any case for as long as there are statutory retention obligations or the limitation periods for potential legal claims have not yet expired.
3. Storage period of personal data in connection with the use of the website: We refer to our information under points 8. to 11. as well as to the cookie information on our website.
Data security
1. The personal data collected in accordance with point 2 of this data protection declaration will be protected by neoom to the best of its ability against unauthorised access, unauthorised use or publication by third parties.
2. The storage of the personal data collected in accordance with point 2 of this data protection declaration takes place on a server of Microsoft Ireland Operations Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland (hereinafter referred to as "Microsoft") in the European Union. neoom refers in this context to the Terms and Certifications of Microsoft in the currently valid version, available at https://azure.microsoft.com/de-de/support/legal/, as well as to point 7.4 of this data protection declaration, concerning the transfer of personal data to third countries.
Website: General data collection
1. When you access our website, the server automatically collects various data (point 2.2.2) and saves them in a log file.
2. The data is processed, on the one hand, in order to be able to guarantee error-free functioning of this website and, on the other hand, in order to prevent misuse and, if necessary, to be able to prosecute. The storage, processing and use of this data is based on the legal grounds of the legitimate interest in a technically functional operation of the website and the legitimate interest of preventing abuse and prosecution according to Art 6 para 1 lit f DSGVO.
3. The automatically processed data is stored for a maximum period of 5 years.
4. Due to the legal situation in third countries (especially the USA), data transfer to third countries or access to the data by US authorities cannot be ruled out despite data storage within the EU. We therefore require your consent so that we can process the data. Your consent therefore also includes consent to the transfer of personal data to third countries such as the USA in accordance with Art 49 (1) lit a DSGVO.
5. neoom makes use of some third-party services that improve the neoom website. This applies in particular to points 8 to 10. Data is also transmitted to third countries (in particular the USA) in the course of using the services listed there. If you allow cookies and tracking services, your consent therefore also includes consent to the transfer of personal data to third countries in accordance with Art 49 (1) lit a DSGVO.
Website: Cookies
1. On our website at https://neoom.com/ we use so-called "cookies". Cookies are text files that are stored on your computer. The use of cookies enables an analysis of the use of the website in order to facilitate and optimise the use of the website and to make it more user-friendly by exchanging cookies between your browser and our server or third parties (e.g. point 9.2 Google Analytics). In this regard, we also refer to the cookie banner on our website.
2. A distinction is made between technically necessary cookies and analysis and advertising cookies:
  1. Technically necessary cookies are those that are required to display the website and to be able to guarantee the technical operation of the website (e.g.: the language setting of the website). The storage, processing and use of technically necessary cookies is based on the legal ground of the legitimate interest in a technically functional operation of the website according to Art 6 para 1 lit f DSGVO. Due to the legitimate interest, no consent of the website visitor is required. However, you can deactivate the use of cookies in your browser settings (point. 8.4).
  2. Analysis and advertising cookies help us, for example, to understand how you use the website in order to improve it or to be able to set targeted advertising activities. The storage, processing and use of analysis and advertising cookies takes place exclusively on the basis of your express consent in accordance with Art 6 Para 1 lit a DSGVO.
3. The storage period of cookies can vary between cookies. Some cookies - so-called "session cookies" - are already deleted when you close your browser, while others have a validity period of several years.
4. It is possible to adjust the settings of your browser accordingly so that the use of any cookies is prevented. It is also possible for you to delete cookies that have already been created in the browser settings. In the event that you do not consent to the processing of these cookies, we would like to point out that it may no longer be possible to use all the functions of the website in their entirety.
Website: Tracking, analytics and advertising cookies
1. We use the following tracking measures as well as the following analysis and advertising cookies to statistically record the use of our website. Some of the services used are third-party providers based outside the EU or outside the EEA. As a result, data transfer to third countries of the EU (e.g.: USA) cannot be excluded. We would like to point out that third countries in the EU have different data protection regulations and, for example, in the USA companies are obliged to hand over personal data to security authorities. We cannot therefore guarantee that personal data held on US servers will be processed for monitoring purposes. We therefore need your consent to process the data. Your consent therefore also includes consent to the transfer of personal data to third countries such as the USA in accordance with Art 49 (1) lit a DSGVO.
2. Google Analytics
  1. neoom uses the "Google Analytics" service to analyse website usage by users. The service is offered by Google Inc.
  2. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
  3. The service uses cookies (see point 8). The processing of these cookies is based exclusively on your explicit consent in accordance with Art 49 (1) lit a DSGVO.
  4. Through the use of Google Analytics, various information about website usage and website visitors is transmitted to Google's servers. This includes, in particular, the regional origin of the website visitor, the visitor sources, the duration of the visit and the number of pages viewed per visit, the operating system used by the website visitor, the time of access and the IP address of the website visitor.
  5. neoom uses Google Analytics exclusively with IP address anonymisation activated. This means that the IP address of the website visitor is shortened and thus transmitted anonymously by setting the last octet of IPv4 addresses of users and the last 80 bits of IPv6 addresses to zero. Only in certain exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened on the server there.
  6. The validity period of the cookies used by Google Analytics is up to two years. You can prevent the consent for the use of Google Analytics cookies by not granting us your consent for the use of these cookies. Furthermore, you can generally prevent the use of cookies in your browser settings or delete existing cookies at any time after giving your consent (point 8.4). In the event that you do not consent to the processing of these cookies, we would like to point out that under certain circumstances not all functions of the website can be used in their entirety.
  7. You can find more information on the terms of use of Google Analytics and on Google's data protection at https://policies.google.com/?hl=de.
3. Google DoubleClick
  1. neoom uses the online marketing tool "DoubleClick". The service is offered by Google Inc.
  2. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The service uses cookies (see point 8). The processing of these cookies is based exclusively on your explicit consent in accordance with Art 49 (1) lit a DSGVO.
  3. The DoubleClick service is an advertising tool that makes it possible to display interest-based advertisements to website visitors. A unique identification number (ID) is assigned to the website visitor and checks which advertisements are displayed in the browser on this website or on other open websites, which advertisements the website visitor interacts with and which websites are called up. This enables the service provider to display advertisements based on websites already visited.
  4. The information collected from the website visitor is transferred to Google's servers. This includes, in particular, the ID, the IP address, the website called up, the time and date of the visit to the website, as well as information on the advertising displayed.
  5. The validity period of the cookies used by DoubleClick is up to two years. You can prevent the use of DoubleClick cookies by not giving us your consent for the use of these cookies. Furthermore, you can generally prevent the use of cookies in your browser settings or delete existing cookies at any time after giving your consent (point 8.4). In the event that you do not consent to the processing of these cookies, we would like to point out that under certain circumstances not all functions of the website can be used in their entirety.
  6. You can find more information on the terms of use of Google Analytics and on Google's data protection at https://policies.google.com/?hl=de.
4. Wistia
  1. Neoom uses the service "Wistia" for the display of online videos.
  2. The service provider is Wistia Inc, 17 Tudor Street, Cambridge, USA.
  3. The service allows videos to be provided and displayed on our website. The service uses cookies (see point 8). The processing of these cookies is based exclusively on your explicit consent in accordance with Art 49 para 1 lit a DSGVO.Wistia collects various information that is transferred to Wistia's servers.
  4. The validity period of the cookies used by Wistia is up to two years. You can prevent Wistia from using cookies by not giving us your consent for the use of these cookies. Furthermore, you can generally prevent the use of cookies in your browser settings or delete existing cookies at any time after giving your consent (point 8.4). In the event that you do not consent to the processing of these cookies, we would like to point out that under certain circumstances not all functions of the website can be used in their entirety.
  5. We would like to point out that we have no knowledge of the content of the transmitted data or its use by YouTube.
  6. For more information on Wistia's terms of use, please visit https://wistia.com/privacy.
5. Social media plugins
  1. neeom has integrated plugins from the social networks Facebook and LinkedIn.
  2. The responsible service provider in the EU is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, or LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
  3. You can recognise these plugins by the respective social media logo or the "Like" button. When you visit our pages, the plugins only become active when you click on them. This prevents these plugins from transmitting data in advance.
  4. When you click on a plugin, a direct connection is established between your browser and the server of the respective social media provider. The social media provider thereby receives the information that you have visited our site with your IP address. In the event that you are logged in to the social media site with your browser, they can assign your visit to our website to your profile.
  5. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account.
  6. We would like to point out that we have no knowledge of the content of the transmitted data or its use by Facebook or LinkedIn. To prevent Facebook or LinkedIn from receiving information about your visit to our website, you must log out of Facebook or LinkedIn before your visit.
  7. You can find more information on the terms of use and data protection in facebook's data protection declaration at https://www.facebook.com/about/privacy/.
6. HubSpot Analytics
  1. neoom uses HubSpot, a service of HubSpot Inc., on its websites for analysis purposes.
  2. The responsible service provider in the EU is HubSpot Inc, 1 Sir John Rogerson's Quay, Dublin 2.
  3. The service uses cookies (see point 8). The processing of these cookies is based exclusively on your explicit consent in accordance with Art 49 (1) lit a DSGVO.
  4. The use of HubSpot Analytics enables an analysis of your use of the website. HubSpot evaluates the collected information on behalf of neoom. This generates information about the visit and the pages visited.
  5. You can prevent the use of HubSpot cookies by not giving us your consent for the use of these cookies. Furthermore, you can generally prevent the use of cookies in your browser settings or delete existing cookies at any time after giving your consent (point 8.4). In the event that you do not consent to the processing of these cookies, we would like to point out that under certain circumstances not all functions of the website can be used in their entirety.
  6. For more information on the terms of use and data protection, please refer to HubSpot's privacy policy http://legal.hubspot.com/de/privacy-policy.
7. YouTube
  1. Various videos from the YouTube.com platform are embedded on our website.
  2. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
  3. When you click on a YouTube video, a direct connection is established between your browser and the YouTube server. This enables an exchange of data between your PC and the YouTube server. The platform operator thereby receives various information, e.g. your IP address or that you have visited our website with your IP address.
  4. We would like to point out that we have no knowledge of the content of the transmitted data or its use by YouTube.
Website: Use contact form
1. If our contact form on the website at https://neoom.com/ is used, the information from the enquiry form, including the contact data provided there, is stored for the purpose of processing the enquiry. The data is entered voluntarily on the basis of consent.
2. The consent can be revoked at any time without giving reasons by sending an email to privacy@neoom.com. The revocation shall not affect the lawfulness of the processing until the time of revocation. Mandatory legal provisions - in particular retention periods - remain unaffected.
Website: Use support form
1. If our support form on the website at https://neoom.com/ is used, the information from the enquiry form including the contact data provided there will be stored for the purpose of processing the enquiry. The data is entered voluntarily on the basis of your consent.
2. The consent can be revoked at any time without giving reasons by sending an email to privacy@neoom.com. The revocation shall not affect the lawfulness of the processing until the time of revocation. Mandatory legal provisions - in particular retention periods - remain unaffected.
Your rights in connection with personal data
1. As a data subject whose personal data is processed, you are entitled, inter alia:
  1. to check whether and what personal data we hold about you and to obtain copies of that data;
  2. request the rectification, integration or deletion of your personal data that is incorrect or not processed in accordance with the law;
  3. require us to restrict the processing of your personal data;
  4. object to the processing of your personal data in certain circumstances;
  5. request data portability;
  6. Know the identity of any third party to whom your personal data is transferred; and
  7. to lodge a complaint with the competent authority.
2. The data protection authority has subject-matter jurisdiction over applications concerning infringement of the right to information, infringement of the rights to confidentiality, rectification or deletion.
Amendment of the privacy policy
1. neoom reserves the right to amend or modify this privacy policy.
2. neoom will notify the contract partner in good time by e-mail of any changes to the data protection declaration.
3. In the event of a conflict between this Privacy Policy and the respective supplementary provisions, the supplementary provisions shall prevail in the individual case.
4. The current version of the data protection declaration applies. This is available on the website https://neoom.com/.
Our contact details

If you have any questions or concerns about the processing of your personal data, please contact us at the following address:

neoom group gmbh
industrial road 6
4240 Freistadt
Austria

privacy@neoom.com

Competent data protection authority:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Austria
dsb@dsb.gv.at

privacy policy

neoom group gmbh

Status September 2021

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